Terms of Use

1. Eligibility

By using this Site, you confirm that you are at least 18 years of age.

If you are between 13 and 18 years of age, you may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms.

2. Modifications to Terms

Western Market reserves the right to update or modify these Terms at any time without prior notice. Continued use of the Site after changes are posted constitutes acceptance of those changes.

3. Third-Party Services

Certain features of this Site, including online ordering, account management, and related services, may be provided through third-party platforms, including eGrowcery and delivery partners such as Instacart.

Your use of these services may be subject to additional terms and policies from those providers. Western Market is not responsible for the operation, security, or policies of third-party platforms.

4. Acceptable Use

You agree not to:

• Misrepresent your identity
• Engage in fraudulent activity
• Attempt to gain unauthorized access to systems or data
• Interfere with the functionality or security of the Site
• Use automated tools (bots, scrapers, etc.) without permission

Western Market reserves the right to restrict or terminate access for violations of these Terms.

5. Privacy

Your use of this Site is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.

6. Intellectual Property

All content on this Site, including text, images, graphics, logos, and design, is the property of Western Market or its licensors and is protected by applicable copyright and trademark laws.

You may not use, reproduce, or distribute any content without prior written permission.

7. Site Security

You are prohibited from violating or attempting to violate the security of the Site, including:

• Accessing data not intended for you
• Attempting to breach security systems
• Introducing malicious code or viruses
• Sending unsolicited communications

Western Market may investigate violations and cooperate with law enforcement.

8. Your Account

If you create an account through this Site or via a third-party provider:

• You are responsible for maintaining the confidentiality of your account credentials
• You are responsible for all activity under your account
• You agree to provide accurate and current information

Western Market reserves the right to suspend or terminate accounts at its discretion.

9. Products, Pricing, and Availability

All products, pricing, and promotions are subject to change without notice.

• Availability may vary by location
• Online and in-store offerings may differ
• We strive for accuracy but do not guarantee that all information is complete or error-free

Western Market reserves the right to correct errors and cancel orders if necessary.

10. Payment

Payments may be processed through third-party providers. By making a purchase, you agree to the terms and policies of those providers.

Western Market is not responsible for payment processing errors or security practices of third-party systems.

11. Delivery and Fulfillment

Orders placed through third-party platforms (including eGrowcery or delivery services such as Instacart) are fulfilled and delivered by those providers.

Western Market is not responsible for:

• Delivery delays
• Incorrect or missing items
• Substitutions made by third parties
• Issues occurring after an order leaves our store

12. Returns and Refunds

Due to the perishable nature of many products, returns may be limited.

If you experience an issue with your order, please contact us directly. We will make reasonable efforts to resolve concerns in a fair and timely manner.

13. Food and Allergen Disclaimer

Western Market prepares and sells food in facilities that handle common allergens, including but not limited to nuts, dairy, gluten, soy, and shellfish.

While we take care in preparation, we cannot guarantee that any product is free from allergens. Customers with food allergies or sensitivities should exercise caution and consult with staff when necessary.

14. Health and Nutritional Information

Any nutritional or product information provided on this Site is for general informational purposes only and is not intended as medical advice.

15. Communications

By using this Site or providing your contact information, you consent to receive communications from Western Market electronically, including emails related to orders, updates, and promotions.

You may opt out of marketing communications at any time.

16. Submissions and Feedback

We welcome your feedback, ideas, and suggestions.

By submitting content to Western Market:

• You grant us the right to use, reproduce, and share such content without compensation
• Your submissions are considered non-confidential
• You are responsible for the content you provide

You agree not to submit unlawful, harmful, or inappropriate content.

16. Submissions and Feedback

17. Disclaimer of Warranties

This Site and all content and services are provided “as is” and “as available,” without warranties of any kind, express or implied.

18. Limitation of Liability

To the fullest extent permitted by law, Western Market shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or services.

Western Market’s total liability for any claim shall not exceed the amount paid, if any, for the applicable product or service.

19. Indemnification

You agree to defend, indemnify, and hold harmless Western Market from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.

20. Force Majeure

Western Market shall not be liable for delays or failure to perform due to events beyond our reasonable control, including supply disruptions, weather events, labor shortages, or system failures.

21. Governing Law

These Terms are governed by the laws of the State of Michigan.

Any disputes arising from these Terms shall be resolved in the state or federal courts located in Michigan.

22. Contact Us

If you have any questions about these Terms, please contact us:

Western Market
447 W Nine Mile Rd, Ferndale, MI 48220
(248) 546-7288
info@westernmkt.com